Frequently Asked Questions

Everything you need to know about shopping with Extinct Makos

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental United States. International orders may take 10-21 business days depending on customs processing.

What is your return policy?

We offer a 30-day return policy for all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.

Are the products sustainably sourced?

Yes, Extinct Makos is committed to ethical sourcing. We partner with manufacturers who adhere to strict environmental standards and fair labor practices.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets including PayPal, Apple Pay, and Google Pay.

How can I track my order?

Once your order ships, you will receive an email with a unique tracking number and a link to monitor your package's progress in real-time.

Do you offer wholesale opportunities?

We do! If you are interested in carrying Extinct Makos products in your retail store, please reach out to our wholesale department via the contact page for pricing and minimums.